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Features

Everything for check-in that lands — without the scramble.

Built with concierge teams who cannot miss an arrival. Every module answers a field failure: lost message, forgotten code, overloaded staff, zero trail.

Distribution

One calendar for every channel.

Airbnb, Booking, Abritel, VRBO and direct stays in one place — color-coded by source.

  • ✓Official Airbnb via Hospitable partner — guests and calendar, no iCal or password in Kyvvio
  • ✓Multi-feed iCal import: Airbnb, Booking, Abritel, VRBO
  • ✓Outgoing iCal export — anti double-booking
  • ✓One-click date blocks (personal use / maintenance)
  • ✓Drag & drop stays to adjust check-in/out
  • ✓OTA cancellations detected — slots free automatically
  • ✓REST API + on-demand sync (daily Hobby cron / hourly via VPS)

Ops board

Live

12

Bookings

2

Opt-in

0

Incidents

  • BKG-2041delivered
  • BKG-2042waiting_opt_in
  • BKG-2043ready

Welcome

Transactional WhatsApp — not spam.

Guests get a clear pre-check-in, opt in, and know how to arrive. Compliant templates, visible states, recoverable sends.

  • ✓iCal import Airbnb / Booking (daily sync + on-demand API)
  • ✓WhatsApp pre-check-in with explicit opt-in
  • ✓Transactional templates (no 10pm improvisation)
  • ✓States: waiting_opt_in → sent → ready → delivered
  • ✓Ops retry when a message stalls
  • ✓FR / EN / ES / IT guest journeys

WhatsApp · pré-check-in

Bienvenue — votre séjour commence bientôt. Confirmez votre arrivée pour recevoir l’accès.
Oui, j’arrive demain 16h ✓
Parfait. Lien pré-check-in envoyé. L’accès suivra après validation.

opt-in · sent · ready

Access

The key at the right time, to the right guest.

Static code, key box, or PIN — only when the flow allows. Proof of send, no double delivery.

  • ✓Access dispatch driven by stay state
  • ✓Code / box access (smart lock later)
  • ✓Idempotent retries without double-send
  • ✓Manual fallback if the channel blocks
  • ✓Audit link: who got what, when

Access dispatch

Code porte

4 8 2 9

Valide · 15:00 → 11:00 · Apt 3B

delivered · audit logged · no double-send

Cleaning

WhatsApp turnaround — no parallel spreadsheet.

After checkout, the cleaning slot goes to the assigned agent. Ops statuses, DONE / IN PROGRESS from their phone — the unit is ready for the next arrival.

  • ✓WhatsApp agent notify (slot, address, duration)
  • ✓Field replies: in progress, done, unavailable
  • ✓Assign / reassign from ops
  • ✓Prep list aligned with check-outs
  • ✓Same state machine as guest check-in

Ops board

Live

12

Bookings

2

Opt-in

0

Incidents

  • BKG-2041delivered
  • BKG-2042waiting_opt_in
  • BKG-2043ready

Operations

Premium ops, without noise.

A calm space to track arrivals, blockers, and incidents. Relancer. Google sign-in. No gadget dashboard.

  • ✓Bookings + statuses at a glance
  • ✓Counters: waiting opt-in, fallback, incidents
  • ✓Retry access in one move
  • ✓Copy guest pre-check-in link
  • ✓Google auth for the team

Ops board

Live

12

Bookings

2

Opt-in

0

Incidents

  • BKG-2041delivered
  • BKG-2042waiting_opt_in
  • BKG-2043ready

Guest

Web pre-check-in — no app store.

Guests open a magic link, confirm, and get instructions. Mobile-first, light, ready for your brand.

  • ✓Tokenized pre-check-in page
  • ✓Explicit consent before access delivery
  • ✓Mobile journey, lean load
  • ✓Fewer “where’s the code?” WhatsApps
  • ✓Foundation for digital guidebook (roadmap)

Pré-check-in voyageur

Confirmez votre séjour

Apt Lumière · 18–21 juil. · 2 voyageurs

Valider mon arrivée

Reliability

Transactional infrastructure.

Multi-tenant, outbox, replayable jobs, data isolation. Built for guest trust and team calm.

  • ✓Outbox + async workers
  • ✓Idempotency keys on critical actions
  • ✓Tenant isolation + GDPR minimization
  • ✓Audit trail for critical steps
  • ✓Internal API ready for webhooks / PMS

Audit trail

  1. 14:02importreservation queued
  2. 14:02whatsapptemplate accepted
  3. 14:18opt-inguest confirmed
  4. 14:19accesscode dispatched
  5. 14:19auditsha · tenant isolated

Who it’s for

One platform, three urgencies.

Concierge teams

Industrialize welcome without losing premium feel.

  • ✓Fewer missed check-ins
  • ✓Readable ops for the whole team
  • ✓Built-in manual fallback

Multi-property agencies

Arrival volume, one state machine.

  • ✓Multi-tenant ready
  • ✓Centralized retries
  • ✓Trail per stay

Premium hosts

You sell an experience — check-in must match.

  • ✓Pro WhatsApp
  • ✓Access on time
  • ✓Fewer night calls

FAQ

Before you start.

No. Kyvvio (two V's, kyvvio.com) is guest-operations software for short-term rentals. Kyvio (one V, kyvio.com) is an unrelated marketing and product-launch platform.

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14-day pilot · 8 languages